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Mobile: 07900 908095
Tel: 01252 786494

info@greenbonnettcakes.com



 










Orders, Payment & Delivery

Green Bonnett Cake Company Delivery Van

Cake Orders

You are able to place your cake order by telephone. Orders must be placed at least 3 weeks before the event date.

A non-refundable 50% deposit must be made within 3 days of placing your cake order. Your deposit confirms your cake order and secures your date. Once your deposit has been received we will then confirm your booking and preparations for your cake will begin.  A receipt of your deposit will be sent to you via email.


If your deposit is not received within the required time then your order will not be confirmed and we can no longer guarantee the availability of the date you require.


If you require a last minute cake, i.e. within 3 weeks, then an extra cost of £10 will be added to your cake order and full payment will need to be made immediately.


Deposits for wedding cake orders will also be charged at 50%, but this will need to be paid immediately.


Payment

All deposits are non-refundable. Your deposit will need to be paid within 3 days of your order being placed.  You will be able to make your deposit via Paypal, bank transfer or cash.

Final payment for all orders must be made either in cash on collection/delivery of your cake, via Paypal or bank transfer 24 hours prior to the collection/delivery date.


Final payments for wedding cake orders will need to be paid 7 days prior to the event date via Paypal or bank transfer.

Your cake is very important to us and we will endeavour to fulfil any changes to your order. However, preparations for cake orders are made in advance and all last minute changes cannot always be accommodated.
We will aim to reproduce your cake as per your chosen image from our website.  However, as all items are handmade there will be slight variations in each cake, topper and model produced.  We also reserve the right to change any detail on the cake as we feel necessary, and will notify you of any major changes to your cake design.


Cancellations

If it is necessary for you to cancel your cake order, please notify us as soon as possible as you may still be charged the full amount of your cake order.

For wedding cake orders, please note that cancellations must be made at least 6 weeks prior to the event, otherwise full payment must be made.


If it is necessary for Green Bonnett Cake Company to cancel any orders, then a full refund will be given.


Collection & Delivery

On confirmation of a cake order, we will agree a collection date and time to suit everybody’s needs.  However, if you require us to deliver your cake then we can discuss this when placing your order.

Deliveries are free of charge within 5 miles from our location; thereafter a charge of 75p per mile will be made.


If you would prefer to collect your cake in person you will be more than welcome.


Once the cake has been collected, the responsibility will be with the client.





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Fleet, Hampshire GU52 8EZ